If you know me, you know I am an author. I auth. It's what I do. I write to be writing. My plans have plans, and my words have words. I've been writing before I could spell; I would tell my mom stories and fully expected her to write them down for me. Imagine my little teeny-girl surprise when I found out that none of the original stories I told her were ever actually written down. Well, you can't cry over it; so you do what you can do, and that's write them and rewrite them yourself (myself). You just keep working and pushing until the words stop, which, of course, they haven't.
I'm never really alone. The voices in my head make sure of that. Unlike some people, who have voices telling them what to do, mine tell me what to say, write, and create. If I have any doubt whatsoever about what should happen in the next few chapters, or even paragraphs, of the book I'm writing, I'm reminded that I have five or six more books to go, so I'd better get a move on. Chop Chop! I'm not allowed to stay dormant; I wouldn't even know what that felt like.
Some people have a song stuck in their heads; I have two detectives unearthing something or someone. I have a deputy sheriff trying to decide whether to call in for assistance or storm the building himself to try to save the day. I have women drinking lattes, unaware of the danger waiting for them when they skip dessert and take a train uptown to see a friend. If one book isn't unfolding in my head, another one is stirring in its own soon-to-be first chapters. I am never, and I mean never, bored.
That's where IngramSpark comes in. I produce my books on their website. I have twenty or more books on it, most with both print and EPUB editions. When I upload a book, I upload the interior as one PDF and the cover as another. The cover and the interior must be in PDF, which was my problem this past week. I completely forgot that they had to be, must be, will not be accepted unless they are saved in a PDF! (I won't forget again.)
So, last week, when I had two books to upload, I saved both interiors correctly, but I saved the covers as PNG because the site where I created them said PNG was suggested and preferred for printing. Well, too damn bad, apparently. Because IngramSpark gurus (I have other words for them at times) wouldn't process my books, they came back time and time again without being produced because of an error. It was a cover error on both books, and both times the only message IngramSpark sent was that I needed to fulfill their suggested size requirements. They sent me a link to the template maker.
OK...over and over again, I opened the link. I followed the instructions. I did EXACTLY what it requested, and NO...nothing happened. My project was rejected again and again, and always for the same reason. The reason was NOT that I had saved the cover as a PNG; no, they kept saying the sizing was off. I beat my head against the wall a few times. Haven't I done this about 20 times? So why would I suddenly NOT KNOW what size to use when creating my book cover? I was furious with IngramSpark, who, if you didn't know, WILL NOT HELP YOU. It is the epitome of learning on your own, trial and error, DIY, and they mean it. NO HELP AT ALL --- but it is a free service.
OK, OK. I took a breath, looked, thought, and rammed my fist into the pillow. I screamed a little. I ate a lot of chocolate, and then I decided to Google it. I use Gemini. It was a little help. It asked me if the PDF file was fitted using their pre-measured template...the PDF file, not the cover file. OK...wait, maybe the cover file MUST be a PDF, even though I couldn't find anything on their site saying it must be. It must be! MUST...and you should know that it MUST be. (If it doesn't have to be a PDF, someone will need to show me where they found that information.)
So, I went to my cover on Canva (where I make my covers) and saved it as a PDF...not suggested, not recommended by Canva, but I did it anyway. I sent them up for production, and get this... they were PRODUCED!! The only problem is, when IngramSpark sent them back to me to approve, they sent one of my books back with the wrong cover (it was a previous one, and a PDF), and I didn't want THAT cover; I wanted my new cover. I sent up the new file again, the new PDF, and now I'm waiting for them to say it's done. The other book, the one they got right, was produced without a hitch.
Without a hitch! All they had to tell me about two weeks ago, about six attempts ago, was to save the file as a PDF, but they don't do that. They don't help you. They do not answer your questions. They send you a link and expect you to figure out their methods on your own. It's a terrible way to do business, but it is free -- so I can't complain too much. I mean, maybe I can, but I won't. It's free, and I do like free. I like free a whole lot.
When the books come back, and I'm able to do all the corrections and send them back up for their final, the cover and the interior will be PDFs, no problems, and no issues. All will be done -- if you have issues with IngramSpark, please do yourself a favor and Google; don't expect them to answer you. They don't. Then they send you a survey asking how great they were...they weren't. Will I keep using them? Yes, I don't pay for books to be produced. I don't need to. I just need to slow down, breathe, and stop overthinking. I've been this way for a while, so I'm not very hopeful it will change anytime soon.










